Please let us know your diet before or after booking your adventure. We will take into account your wishes and prepare the food suitable for you.

A booking is confirmed when you receive a confirmation email. If you think you have made a booking and have not received an email confirmation, please send us an e-mail with an inquiry through our contact form, and we will figure this out together.

You can pay through the internet, through our website. This is by far the easiest, safest and fastest way to reserve and pay for your adventure. You will receive a voucher as a confirmation via e-mail which you will need to bring with you for your trip. You will always get a voucher by email: REMEMBER TO PRINT IT OUT AND BRING IT ALONG OR MAKE SURE THAT YOU CAN SHOW IT ON YOUR ELECTRONIC DEVICE!

If you wish, you can wear your own clothing and boots during our snowmobile tours but we strongly recommend using our special equipment.

- Thermal overall

- Balaclava mask (on snowmobile tours)

- Woolen socks

- Winter boots

- Scarf (if needed)

- Mittens

- Helmet (on snowmobile tours)

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If the day tour you’re joining includes the use of thermal clothing, you’re welcome to arrive dressed in your normal clothes. However, especially on tours lasting more than two hours we would recommend considering the following clothing of your own:

- Long thermal underwear

- Sport or ski socks worn under woolen socks

- Trousers: loose-fitting, fleece, softshell or similar

- Sweater: wool, fleece or similar warm material

- Neck warmer instead of scarf if you want

- Warm hat

- Your own jacket to be worn under the overall if the temperatures are close to -15 °C or lower

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If the outdoor tour you are joining does not include the use of winter clothing, please make sure to bring your own winter boots, weatherproof jacket, trousers and gloves, in addition to the equipment listed above.

There are a few different ways you can book our trips. First of all, you can book almost all our trips right here on our website. There is a booking window on each tour page and we do recommend that you book and pay for your trip there, preferably in good time as we keep our groups small and some tours tend to sell out.

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If the trip you would like to book is not bookable online, you can call or email our office directly, the phone number is +358 40 744 2567. Another way is to send us an e-mail with an inquiry through our contact form. What we need to have is your name, how many people are in your party, where you are staying, a way of contacting you either an e-mail or a phone number and what tour you are trying to book.

Safety is very important on our guided tours. Even if everything is well considered, accidents are possible, because of human error. The snowmobile is always covered with traffic insurance, as demanded by the law. This insurance covers all the possible costs that come to the rider, passenger or possible third party persons (transportation, medical treatment, hospital, doctor, surgery) or third party vehicle (damages, broken parts, repair costs). However, this insurance DOES NOT cover the costs that occur to your own snowmobile, if you are the guilty party for the accident. Because of this, participants will sign a document, where they agree that they are responsible for riding the snowmobile (steering, accelerating, using breaks, following the laws, regulations and instructions), they have a valid driving license and they are not under the influence of alcohol or any drugs.

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If an accident happens, the guide will be in charge of the situation and he/she will focus first on people’s safety and first aid. After that part is clear, he/she will monitor the vehicles and make the decision on continuing or aborting the tour.

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Self-liability in the case of damages is 900€. A participant can buy an additional self-liability waiver (15€ per driver) before the safari starts and reduce his/her self-liability to 150€.

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Outside of the snowmobiling, we recommend a travel insurance that will cover other activities.

Snowmobile trails have official speed limits, controlled by local police officers. Speed limits are shown with traffic signs but if there is an area without the traffic signs, the following limits will remain; maximum 60 km/h on the trail, maximum 80 km/h on ice covered water areas and maximum 40 km/h with a snowmobile pulling a sledge.

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On guided snowmobile tours the speed is related to the maximum speed limit of the area BUT our first priority is the safety and the skill level of the group. The guide will monitor how the people in the group are riding and the speed is always related to that. Another important thing is the condition of the trail and weather conditions in general. The target on guided tours is to provide a safe and enjoyable experience for all the participants, also for the ones with no experience at all.

It is definitely possible. Most of our tours are suitable for children of all ages (please see specifications under each tour).

During the tour, children (and parents if they wish) are sitting in a sledge on reindeer hides and are covered by blankets so they stay warm and comfortable.

The sledge is pulled by the guide’s snowmobile – it takes some experience to do it safely and that is the reason why only the guide is allowed to pull the sledge.

If the child is at least 140 cm tall, he/she can also sit on the snowmobile behind the adult. In this case he/she has to pay the price of an adult.

Before and during activities on the multi-day and/or snowmobile tours consumption of alcohol is prohibited. If we suspect that a participant is intoxicated, we will prohibit them from joining the activity.

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After the activities of the day are finished, you are welcome to have a drink and relax.

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Please note that Finnish law prohibits driving a snowmobile under the influence of alcohol or any narcotic product. As responsible tour operators, we reserve the right to change the route and duration of the tour if deemed advisable for the sake of safety and comfort of the participants. We also reserve the right to discontinue the tour if a participant is seen as a potential danger to him/herself or to others, or is in poor health.

Riding a snowmobile is easy but you should consider your experience and skills when selecting a tour. Start with easy and short ones (skill levels are pointed out on program description) to get more experience, after which you can choose the longer and more sporty ones if  you wish. The main limits for snowmobiling come from the law: you need to be minimum 15 years old and hold a valid driving license – A1, T, A or B category (please check that it is valid in Finland!). For longer tours, you need to be at least 18 years old or travel together with a family member who is willing to take full responsibility of you during the tour.

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Please note that Finnish law prohibits driving a snowmobile under the influence of alcohol or any narcotic product. As responsible tour operators, we reserve the right to change the route and duration of the tour if deemed advisable for the sake of safety and comfort of the participants. We also reserve the right to discontinue the tour if a participant is seen as a potential danger to him/herself or to others, or is in poor health.

Valid driving license classes for driving a snowmobile

A1 – a light motorcycle

A2 – a medium-sized motorcycle

T – a tractor

A – any larger motorcycles

B – a car or van

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Driving licenses issued in EU or EEA Member States

A driving license issued in EU or EEA Member State is valid in Finland for all driving categories marked on your license within the period of its validity regardless of whether you are visiting Finland as a tourist or living here permanently.

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Driving licenses issued in Contracting States

A driving license issued in Hong Kong, Macao, Taiwan or a country that has ratified the Geneva or Vienna Road Traffic Convention (hereinafter “Contracting States”) is valid in Finland when visiting as a tourist until the license expires.

The information on the Contracting States driving license must be written in Latin alphabet or accompanied by a translation into Finnish or Swedish, by a reliable source or an international driving license.

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Driving licenses issued in other nations recognized by Finland

Driving licenses issued in other nations recognized by Finland, for example China, are valid for driving categories A1, A2, A or B when visiting Finland as a tourist unless the license has expired.

The information on the foreign driving license must be written in a Latin alphabet or accompanied by a translation into Finnish, Swedish, Norwegian, Danish, English, German or French by a reliable source. The driver must also fulfill the current age and health requirements in Finland.

This is a nice question. We ask all participants to be ready from the start of the pickup time indicated in the voucher. Please be at your assigned location at the start time that you chose when booking the tour.

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Here you should wait for your guide. Have your email and phone number listed with us so we can contact you if we run into any trouble finding you.

1. Start with thermal underwear and warm socks.

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2. If it’s really cold, –20 or below, wear an additional fleece layer on top of your thermals. Another pair of socks, preferably woolly or thermal, will keep your feet warm.

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3. Wear pants with thermal lining. Don’t underestimate the importance of a neck warmer or a scarf. Slip into your winter boots and do them up well.

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4. Almost done! Throw on your winter jacket, put on a warm hat and thermal gloves. Don’t forget to tuck your gloves into your sleeves and zip your jacket ALL the way up

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Nordic Adventures is happy to tell you where you can rent costumes if there is such a need!

Please, send us an email hello@nordicadventures.fi

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Cancellation

More than 3 days notice - full refund, 25 € cancellation fee will be charged.

Less than 3 days no show notice - No refund

For all bookings of day tours operated by Nordic Adventures, a minimum of 72 hours notice of cancellation is required for a full refund. If cancellation is made after these time limits pass no refund is given.

Some tours have exceptions, please read the cancellation policy when booking a specific tour.

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Changes

For any changes to the reservation, please inform Nordic Adventures via e-mail at hello@nordicadventures.fi and refer to your booking number. All changes or alterations to be made to the reservation shall be made in writing within office hours in Finland. The requested changes are subject to the written approval of Nordic Adventures. Any changes to reservations depend on availability. Any extra costs incurred for making the change will be charged to the customer. Cancellation of any tour, product or service included in a reservation will not be considered a change for purposes of this section and will be governed by the applicable cancellation terms.

You can join an already scheduled safari where we have other participants. This way you only pay for yourself.

Please let us know (hello@nordicadventures.fi) the dates when you would like to join the activities and we will be happy to make it happen.

The price of the tour is the same, no matter if you use our transportation option or not.

Most of our tours (please see specifications under each tour) include transfers from accommodation in Rovaniemi city area. It is included in the adventure price.

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The pick up is usually 5-20 min before the start of the safari (time in your voucher). Transportation back is immediately after the end of the safari.

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We try to provide exact pickup time one day before the start of the tour by email or text message/whats-app, which is why it is important that you provide your valid email and phone number when booking a tour.

All children will sit in a sleigh pulled by the guide for safety reasons. Children taller than 140cm can sit behind their parents on a snowmobile when paying an adult price. We do not recommend long snowmobile safaris for small children.‍

Riding a snowmobile is easy but you should consider your experience and skills when selecting a safari. Start with easy and short ones (skill levels are pointed out on program description) to get more experience, after which you can choose the longer and more sporty ones if you wish.

‍

The main limits for snowmobiling come from the law: you need to be minimum 15 years old and hold a valid driving license – B category (please check that it is valid in Finland!). For longer safaris, you need to be at least 18 years old or travel together with a family member who is willing to take full responsibility of you during the tour.

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Please note that Finnish law prohibits driving a snowmobile under the influence of alcohol or any narcotic product. As responsible safari organizers, we reserve the right to change the route and duration of the safari if deemed advisable for the sake of safety and comfort of the participants. We also reserve the right to discontinue the safari if a participant is seen as a potential danger to him/herself or to others, or is in poor health.